We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password 

The main reason we ask you for personal details is to help you organise your online Trip Reservations and ensure you get the best service possible.

We also use your personal data to contact you about the latest deals, special offers and other products or services we think you might be interested in. There are other uses, too. 

We can’t help you book the perfect Trip without information, so when you use our services there are certain things we ask for. This is typically routine information – your name, preferred contact details, the names of the people travelling with you and your payment information. You might also decide to submit additional information related to your upcoming Trip (for example, your anticipated arrival time).

First things first – your privacy is important to us. That might be the kind of thing all these notices say, but we mean it. You place your trust in us by using pocket cairo tours services and we value that trust. That means we’re committed to protecting and safeguarding your personal data. We act in our customers’ best interest and we are transparent about the processing of your personal data.

This document (‘this Privacy Statement’ or ‘our Privacy Statement’) describes how we use and process your personal data, provided in a readable and transparent manner. It also tells you what rights you can exercise in relation to your personal data and how you can contact us.

If you’ve used us before, you know that pocket cairo tours offers online travel-related services through our own websites and mobile apps, as well as other online platforms such as partners’ websites and social media. We’d like to point out that all the information you are about to read, generally applies to all of these platforms.

In fact, this single privacy statement applies to any kind of customer information we collect through all of the above platforms or by any other means connected to these platforms.

If you are one of our business partners, make sure to also check out our Privacy Statement for Business Partners to understand how personal data is further processed as part of the business relationship.

We might amend this Privacy Statement from time to time, so we recommend you visit this page occasionally to make sure you know where you stand. If we make any updates to this Privacy Statement that will impact you significantly, we’ll inform you about the changes before any new activities begin.

Terms we use in this Privacy Statement

'Trip' means the various different travel products and services that can be ordered, acquired, purchased, bought, paid, rented, provided, reserved, combined, or consummated by you from the Trip Provider.

'Trip Service' means the online purchase, order, (facilitated) payment or reservation service as offered or enabled by pocket cairo tours in respect of various products and services as from time to time made available by Trip Providers on the platform.

100% refund any time up to the date of the tour/activity 

Bookings are fully refundable until specific number of hours before the event.

• Full refund if cancelled at least 12 hours before the event